While it won't be a perfect fit for every client, we offer an ongoing maintenance agreement to provide stability and predictability for your projects over the long-term.
As a maintenance customer, your requests will be prioritized over all others. It may be hard to tell the difference though, since our customer service is already pretty solid.
We'll make sure that your site stays online. Our notification system will alert us if the site becomes unresponsive, and we will move quickly to get things back online before you even notice the outage.
All software needs to be updated on a regular basis. When you've got a maintenance agreement with us, we can keep all of the underlying software (including CMS and plugins) up-to-date.
Keeping everything current is also the best way to approach security. Regularly planned updates are far better than a giant emergency update when you are least prepared for it.
By guaranteeing a certain number of work hours per month, it brings consistency and predictability for both the client (you) and the agency (us).
If you do not have an existing hosting arrangement, we would be happy to host your site on our servers, free of additional charge.
Assuming you choose to host with us, your site will be configured for complete regular backups. The database will also be configured for daily backups to Amazon S3 cloud storage.